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The ServSwitch™ Secure KVM Switch with USB, EAL4+ Certified, DVI offers not only superior hardware-based data-isolation features, but it has also been certified for Common Criteria Evaluation Assurance to Level 4+ (EAL4+), augmented by ALC_FLR.2 and ATE_DPT.2. The Common Criteria is an international standardized process for information technology security evaluation, validation, and certification. The Common Criteria scheme is supported by the National Security Agency through the National Information Assurance Program (NIAP). EAL4+ itself defines a common set of tests to evaluate the security of an IT product relating to its supply chain, from design and engineering to manufacturing and distribution. The ServSwitch Secure KVM Switch with USB, EAL4+ Certified, DVI provides control and separation of two PC CPUs/servers connected to secure and non-secure networks through just one keyboard, monitor, and mouse. Users can safely switch among the connected computers operating at different classification levels without worry. Threats/Solutions Scenarios 1. Prevent data leaking between ports and to the outside world. Threat: Microprocessor malfunction or unanticipated software bugs cause data to flow between ports. Solution: Unidirectional keyboard and mouse data flow is enforced by hardware "data diodes" so data isolation doesn't rely on software integrity. This makes it impossible for the computer to send data along the keyboard and mouse signaling channel. This advanced design also ensures data isolation through hardware and prevents the keyboard and mouse interfaces from becoming covert computer-to-computer signaling channels because of software holes or unanticipated bugs. In addition, keyboard and mouse devices can only be enumerated at the keyboard and mouse ports. Any other USB peripherals, such as a USB thumb drive, will be inhibited from operating, preventing any uploading or downloading of data. Threat: Physical proximity between ports enables data leakage. Solution: Isolation is improved by placing the red and black ports at the opposite edges of the switch.Threat: Accidental port switching. Solution: Locked-down operation disables all keyboard hotkey and mouse switching functions in both software and hardware so that data corruption can't inadvertently cause an unanticipated channel change. The only way to change the channels is with the front-panel keys. There is only one button per channel, so channel selection is clear. Color-coded visual feedback confirms the channel selection.Threat: Signaling by shorting the power supply or loading the power.Solution: Each port is independently powered by its USB port. Shorting the power supply on one port will not cause the power on the other ports to be switched off. The shared keyboard, mouse, and monitor circuitry are powered by the power supply. The lack of a common power supply minimizes electronic signaling.
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Orders placed though the Amber Technology website are despatched from our Sydney warehouse. Orders placed before 1.00pm Sydney time (for items in stock) will generally be shipped on the same day.
We ship using Startrack Express. We deliver Australia-wide to residential, business and PO box addresses.
Shipping is free for all orders over $275 including GST (effective 1 March 2018). There is a $22 (including GST) shipping and handling charge for all orders under $275 including GST.
You can track your shipment through the web sites of our couriers:
Star Track Express
Tracking numbers for your order can be found in the order history section of your dashboard. If you have any questions regarding shipping, please contact us.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
All items purchased from Amber Technology will be covered under warranty. The duration and terms of this warranty are specified by the manufacturer unless otherwise stated. Warranty information is available on the individual product listings on this site.
Refurbished items will include a 12 month warranty unless otherwise stated.Please contact us if you have received an item which has been damaged in transit or is otherwise not working correctly when you receive it. Subject to availability, we will arrange for a replacement item to be despatched and for the faulty item to be returned to us.
Amber Technology maintains a nation-wide network of carefully selected Authorised Service Agents to ensure that you are never far from convenient, expert technical and service support. If your item develops a problem and requires servicing under warranty, please contact your local Authorised Service Agent.
The availability of stock is communicated via the indicator of each product listing page. "Available" means that reasonable stock is in our warehouse, ready for immediate shipment. "Limited Stock" means that we have only a small number of items in stock. "Out of Stock" means this item is currently unavailable for immediate shipment - orders placed for ‘Out of Stock’ items will be fulfilled as soon as replacement stock arrives.
"Special Order” items are products that are not generally kept in stock in Australia. Lead times for Special Order items vary depending on country of origin, manufacturer’s stock levels, factory production schedules and/or incoming shipment transit times. Please contact us for an estimate as to the likely lead time. Please note that finalized sales for special order items cannot be cancelled.
If refurbished stock is available, this will be shown on the summary page for the product. If a product listing only allows you to choose refurbished stock, we are not holding new stock and we can no longer obtain new stock.
Refurbished items are always in perfect working order and will include all accessories. Refurbished items are may
Refurbished items include a 12-Month warranty unless otherwise stated.
Please visit the Get Support page to find a service agent, log a service ticket, or ask a technical question about your product.
Please contact us if you have received an item which has been damaged in transit or is otherwise not working correctly when you receive it. Subject to availability, we will arrange for a replacement item to be despatched and for the faulty item to be returned to us.