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The MCX Gen 2 Controller is an all-in-one SDVoE/AVoIP network controller and manager for the MCX AVoIP system. The controller features an easy-to-use, intuitive user interface, and it makes setting up and managing your MCX AVoIP system a breeze. The Gen 2 Controller also offers strong security that ensures your data and content are always protected.
Simplified Setup The MCX Gen 2 Controller makes setting up your AVoIP system easy and features a CSV import capability to accommodate large deployments. You can also assign icons to both source and display endpoints to assist in identification.
Complete Control UI Create browser-based interfaces to control your projects' essential functions with our "no programming" approach to GUI design. Control matrix, video wall, and multiview functions as well as external devices like displays and media players. You can also create no-touch UIs with our pin coded QR system. This makes setting up touchpanels and control boards simple and cost-free.
System Design Testing With the controller, you get granular testing of all encoder and decoder functionality as well as any attached IR or RS-232 devices. It also gives you reboot and reset options for individual endpoints or groups of endpoints.
Status Monitoring The Gen 2 Controller provides real-time data on encoder and decoder operations plus insight into source and display operations.
Extensive Firmware Management The controller features extensive firmware management that provides high-level admin access to individual endpoints or groups of endpoints.
Strong Security Individual encrypted encoder and decoder pairings protect against unauthorized content viewing. Additional permission settings can allow or disallow routing.
EDID Management The MCX Gen 2 Controller offers flexible EDID handling with full reporting of monitor information. And the EDID validation process ensures the integrity of information.
Automate Events Automate actions like turning on displays upon source detection or initiating room off procedures after source disconnection. You can even combine the controller with multiple encoders to create a priority auto switching system.
Schedule Preset Commands Schedule any number of preset commands for unattended operation. From ensuring all displays are turned off at end of day to changing source content on the lobby video wall, the possibilities are endless.
Track Your AV Devices Get full asset tracking of devices. The MCX Gen 2 Controller logs the entire history of every device it manages, no matter the length of service.
SLA Adherence Time-stamped logging of devices to meet system integrator SLA commitments. You can create reports that show when and how long devices were out of service as well.
Advanced Analytics Better understand AV behavior by studying user AV interactions. Create reports to show when AV was used, how long it was used, and even how long it took to start AV in any meeting.
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Orders placed though the Amber Technology website are despatched from our Sydney warehouse. Orders placed before 1.00pm Sydney time (for items in stock) will generally be shipped on the same day.
We ship using Startrack Express. We deliver Australia-wide to residential, business and PO box addresses.
Shipping is free for all orders over $275 including GST (effective 1 March 2018). There is a $22 (including GST) shipping and handling charge for all orders under $275 including GST.
You can track your shipment through the web sites of our couriers:
Star Track Express
Tracking numbers for your order can be found in the order history section of your dashboard. If you have any questions regarding shipping, please contact us.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
All items purchased from Amber Technology will be covered under warranty. The duration and terms of this warranty are specified by the manufacturer unless otherwise stated. Warranty information is available on the individual product listings on this site.
Refurbished items will include a 12 month warranty unless otherwise stated.Please contact us if you have received an item which has been damaged in transit or is otherwise not working correctly when you receive it. Subject to availability, we will arrange for a replacement item to be despatched and for the faulty item to be returned to us.
Amber Technology maintains a nation-wide network of carefully selected Authorised Service Agents to ensure that you are never far from convenient, expert technical and service support. If your item develops a problem and requires servicing under warranty, please contact your local Authorised Service Agent.
The availability of stock is communicated via the indicator of each product listing page. "Available" means that reasonable stock is in our warehouse, ready for immediate shipment. "Limited Stock" means that we have only a small number of items in stock. "Out of Stock" means this item is currently unavailable for immediate shipment - orders placed for ‘Out of Stock’ items will be fulfilled as soon as replacement stock arrives.
"Special Order” items are products that are not generally kept in stock in Australia. Lead times for Special Order items vary depending on country of origin, manufacturer’s stock levels, factory production schedules and/or incoming shipment transit times. Please contact us for an estimate as to the likely lead time. Please note that finalized sales for special order items cannot be cancelled.
If refurbished stock is available, this will be shown on the summary page for the product. If a product listing only allows you to choose refurbished stock, we are not holding new stock and we can no longer obtain new stock.
Refurbished items are always in perfect working order and will include all accessories. Refurbished items are may
Refurbished items include a 12-Month warranty unless otherwise stated.
Please visit the Get Support page to find a service agent, log a service ticket, or ask a technical question about your product.
Please contact us if you have received an item which has been damaged in transit or is otherwise not working correctly when you receive it. Subject to availability, we will arrange for a replacement item to be despatched and for the faulty item to be returned to us.